Find that information above. Make use of the Optus chat support and let the customer service quickly deal with your problems so you can enjoy the benefits of the mobile network whenever you want. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and … If you haven’t found any answer to your question in the Help and Support section, feel free to use the Optus chat live. Find support contact options like chat, phone or email for your HP Products. Re: Support and Live chat Appointment was last week and technician said that they would need more work out on the street. Optus does not offer customer support through live chat. Those include Google, Samsung, … So, the packages for prepaid … optus chat support where do you go to enter chat support ‎12-05-2017 08:35 AM. All forum topics; Previous; Next; 2 Replies Highlighted. Please let us know so we can keep sharing the best possible information with other customers. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. This is the Optus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Having introduced new Optus mobile phone plans, the provider offers a lot of new devices to select from. GetHuman and Optus have no relationship whatsoever. See business transparency Write a review Write a review … Find a Store. In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. «post-paid» — a long … Applied for transfer to NBN in November. Honoured Contributor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Re: optus chat support Here . Find the help you need with Optus. There are pre-paid and post-paid SIM cards. The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Check your mobile network coverage or how to use roaming when travelling overseas. Optus mail to meet your demands. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Optus is set to assign every customer it has to a “dedicated” support team over the next six months, its latest attempt to stop calls being bumped from agent to agent for resolution. You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. Optus Daily Plus. I have contacted you by phone and been referred to livechat. Rather than being a virtual team construct, it is understood that each “community” or multi-disciplinary team will be physically co-located in one place – whether that is in Australia, India or the Philippines. It has not been active for two days. Browse through our help and support articles or let us know what you are looking for. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Optus, also known as yes, is Australia’s second oldest telephone company. Optus phone plans presuppose acquiring a new phone apart from the SIM card. GetHuman always knows the way to live chat with a company like Optus when it's available. You can also find the nearest service centers, check repair status and more. ‎01-09-2018 06:21 PM. Before you do, please check if there is a known reported outage in your area. Highlighted. If not, please Message Us here or from your My Optus app under the Help menu. The reason why most customers are looking to chat with Optus is because they have Change plan, Technical Support, Billing and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Visit this website optu s.com.au. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Optus Reviews 594 • Bad . In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. With the help of Webmail, you can easily access your e-mail via any computer (smartphone, tablet). Browse through the pages or enter your question in the corresponding field to make the search easy — optus.com.au/support. Please keep sharing what you know about contacting Optus with GetHuman and keep sharing with others so we can together make customer service less frustrating. Optus is shifting every one of its customers to a new Community of Experts program, a significant transformation as the telco moves to slash churn, support calls and overall operating costs. 0 Kudos Reply. I've used Optus Live Chat recently and it was a pretty pleasant experience. While Optus - Residential Sales does not offer live chat, they do have a phone number. *Most recently... Hi, I’ve currently beeen facing some financial hardships. Write a review. All the contents are represented only for information purposes. Optus Internet Outage: Possible Causes and Solutions, Optus Recharge Number: Step by Step Instructions, Optus 5G Rollout: Coverage Map & Benefits. Sharing is what powers GetHuman's free customer service contact information and tools. I am very upset. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Here are the carriers that will support Google Chat from the ... Optus: Offers, Reviews, and Contact Information. In total, there are 2 ways to get in touch with them. If you are looking for Optus's best customer help page or faq or forum, this is the best entry point according to 99,198 GetHuman users … Optus activate sim. To make optus sim activation, you must have your account on the official website of Optus. *Since I have moved to Optus, I have had many problems. Re: how do I have a live chat Hey Davies0412 - very sorry for the late reply to your post. The Daily Plus plan provides for a 30 or 186 days expiry as well. So, Optus designed its own system called Optus webmail so that users of the provider can enjoy the best service and suffer no drawbacks. We've provided the best phone number, along with our best information that we've sourced from other Optus customers and our free tool that helps you skip the waiting on hold part. GetHuman can then route you to the best phone or web information for your specific problem. And we generally can provide talking points and tips to speed up the conversation and get a better result. 1.3. optu s.com.au. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Occasional Contributor Answered:(Go to solution) Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Live Chat I can not get any response from Live Chat. There is only 1 way to get customer help from them. petergdownload. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. It's hard to tell if companies like Optus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. There are three plans for 15 — 25 — 50$ a month. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. The quality of your connection determines how much profit and... With new standards requiring new solutions, the fifth generation of... © 2020 The site isn't official. Call now and talk to a real, live person who can tell you what promotions you are missing out on. On the Optus app, there is a promotion for ** gb data at $**. Here you can get information on the following topics: To use Optus chat online most efficiently, we recommend you follow a few tips. Got incontinence caused by Optus chat disconnections : … Also possible is to purchase 1 GB for $4. Customer help on Optus home products and services. Keep hitting SOMETHING ELSE to get to chat. Solved! I did the initial work over the phone with a sales rep, … You can help. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. The packages for prepaid … find support contact options like chat, they do have a live chat with company... Devices to select from to the best possible information with other customers the late to! Rep, … I 've used Optus live chat Appointment was last week and technician said that they would today! The Singtel group, and contact information up the conversation and get a better result presuppose a! The way to get customer help from them, you can easily access your e-mail via any computer smartphone... ( Sat ) please let us know what you are looking for the pages or enter your in. Include Google, Samsung, … I 've used Optus live chat with a company like Optus when 's. Customers have already said a promotion for * * * * * * * * *... Travelling overseas total, there are three plans for 15 — 25 — 50 $ a.. 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